African Palace Casino is part of one of the online industry's leading full-service casino groups.
The African Palace Casino software was developed and is maintained by PlayTech, the leading online gaming software company, with vast experience from the "brick and mortar" casino world.
Our
Mission:
To be the best gaming company in the world, as measured by number of Members and
Member satisfaction.
Our Purpose:
. To provide quality entertainment to people who enjoy gaming, by giving them
the opportunity to do so in a safe, fun, fair, regulated and secure environment.
. To enable our employees and shareholders to prosper and our company to grow.
Values and
Principles
At
African Palace Casino
we believe that the only way we can sustain our success
is by focusing on the founding principles of our organization : to treat our
Members the same way we would expect to be treated.
Being affiliated with the leading online gaming software company, Playtech, we
understand that we cannot be successful if our Members are not winning. For us a
winner is not a sinner.
Winners are our ambassadors to the world!
Fundamental Values and Principles
of the
African Palace Casino
online
. We believe that everyone should be free to do as they choose, so long as they
don't infringe upon the freedom of others.
. We respect the individual. We believe that individuals who are treated with
respect respond in kind.
. We insist on complete honesty and integrity in everything we do.
. We do what we say and we say what we do. We always live up to our commitments.
. We believe that your complaints and suggestions bring out the best in us, by
allowing us to continually improve.
. We insist on giving our best effort in everything we undertake.
. We strive to be friendly and courteous, as well as fair and compassionate.
. We believe in the Golden Rule and treat you the way we would like to be
treated.
. We take any and all matters related to our Members very seriously and with a
sense of urgency and responsibility.
. We believe that Gambling is entertainment, and it should be fun.
Licensing
The casino
African Palace Casino is owned and operated by Vestfin Ltd.,
1st floor, 299 Oxford Street, W1C 2DZ London, UK. The gaming license holder is
First Grand Gaming N.V., located in Curacao, Netherlands Antilles, a company of
Vestfin Ltd.
First Grand Gaming N.V. is a gaming company operating under a license granted by the government of Curacao, Netherlands Antilles.
Feedback
Any comments or suggestions? We would love to hear from you. Please email or
call us at any time to share your experiences and ideas. For general feedback,
email us at
feedback@africanpalacecasino.com and for direct queries to the casino
support manager, email
manager@africanpalacecasino
African Palace Casino is dedicated to giving the best customer service available to online gamblers. Our support teams operate 24 hours a day, 365 days a year and are available by telephone, email or fax. Emails will be answered immediately where possible, but small delays may occur during busy periods.
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